1. About us
This website, ai-consultant.co.uk, is run by AI Consultant (“we”, “us”, “our”) of 86 Rowan Croft, Clayton-le-Woods, Chorley, Lancashire PR6 7UX. You can contact us at hi@ai-consultant.co.uk.
By using this website, or by asking us to provide services, you agree to these terms. If you don't agree, please don't use the website.
2. Using this website
- The content on this website is for general information only. It is not tailored advice for your business, and you shouldn't rely on it as such.
- We try to keep the website accurate and up to date, but we don't promise that it is complete, correct or always available. We may change or remove content at any time.
- You must not misuse the website, for example by trying to gain unauthorised access, introducing viruses or other harmful code, or copying content for commercial use without our permission.
- Where we link to other websites, we do so for information only. We are not responsible for their content or how they use your data.
3. Our services
We provide AI consultancy, advice, automation set-up, training and support to businesses. These terms apply to all services, together with any written proposal, quote or statement of work we agree with you. If there is a conflict, the proposal or statement of work takes priority.
Our services are provided to businesses and are not intended for consumers. By engaging us you confirm you are acting for purposes relating to your trade, business or profession.
We will provide our services with reasonable care and skill, as required by the Supply of Goods and Services Act 1982.
4. Quotes and agreements
- Any quote we give is valid for 30 days unless we say otherwise.
- A contract is formed when you accept our proposal or quote in writing (email is fine), or when we start work at your request.
- Any change to the agreed scope should be confirmed in writing and may affect the price and timescales.
- Initial free consultations are provided without obligation on either side.
5. Fees and payment
- Our fees will be set out in your proposal or quote. We will tell you whether prices include VAT.
- Unless agreed otherwise, invoices are payable within 14 days of the invoice date.
- We may ask for a deposit before starting larger projects.
- If payment is late we may pause work and may charge interest and compensation under the Late Payment of Commercial Debts (Interest) Act 1998.
- You are responsible for the cost of any third-party software, subscriptions or licences needed for your project, unless agreed otherwise.
6. Your responsibilities
- Give us accurate information, reasonable access to the people and systems we need, and timely decisions and feedback.
- Make sure you have the right to share any data or materials you give us, and that you have backups of your systems and data before changes are made.
- Review and approve any automations, content or systems before you rely on them in your business.
- Use any AI tools we recommend in line with the provider's terms and applicable law, including UK GDPR.
7. Third-party tools and software
Many of the tools we recommend or set up are provided by other companies (for example Microsoft, Google, OpenAI and others). Your use of those tools is subject to their own terms and pricing, which can change. We are not responsible for the availability, performance, pricing changes or data practices of third-party providers.
8. AI outputs
AI tools can make mistakes, and their outputs can be inaccurate, incomplete or out of date. Any content, answers or decisions produced by AI tools should be checked by a person before being relied upon, published or sent to customers. You remain responsible for how you use AI outputs in your business. We don't guarantee any specific result, saving or increase in revenue from using AI.
9. Intellectual property
- All content on this website, including text, design and logos, belongs to us or our licensors. You may view and print it for your own use but not copy or reuse it commercially without our permission.
- Once you have paid in full, you own the specific deliverables we create for you (such as documents, prompts, templates and automations built for your business).
- We keep ownership of our general know-how, methods, tools and materials that existed before, or were developed independently of, your project, and grant you a licence to use them as part of the deliverables.
10. Confidentiality
We will keep confidential any information about your business that you share with us and only use it to provide our services, unless it is already public or we are required by law to disclose it. We ask you to do the same with our proposals and materials.
11. Cancellation and ending our agreement
- Either of us may end an ongoing support arrangement by giving 30 days' written notice, unless your proposal says otherwise.
- If you cancel a booked workshop or training session with less than 7 days' notice, we may charge up to 50% of the fee; with less than 48 hours' notice, we may charge the full fee.
- If you end a project early, you'll pay for work done and any costs we've committed to up to that point.
- Either of us may end the agreement immediately if the other seriously breaches these terms and doesn't put it right within 14 days of being asked to.
12. Our liability
- Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot be limited or excluded by law.
- We are not liable for any loss of profits, sales, business, revenue, data, goodwill or anticipated savings, or for any indirect or consequential loss.
- We are not liable for losses caused by third-party software or services, by AI outputs that were not checked before use, or by changes you or others make to systems we have set up.
- Our total liability to you in connection with any project is limited to the total fees you have paid us for that project.
- For users of this website only (and not our clients), we provide the website free of charge and, to the extent permitted by law, accept no liability for any loss arising from its use.
13. Data protection
We handle personal data in line with UK GDPR and the Data Protection Act 2018. Please see our privacy policy for details. Where we process personal data on your behalf as part of a project, we will agree appropriate data processing terms with you.
14. General
- We are not responsible for delays caused by events outside our reasonable control.
- If any part of these terms is found to be unenforceable, the rest will still apply.
- If we don't enforce a right straight away, we can still enforce it later.
- Nobody other than you and us has any right to enforce these terms.
- We may update these terms from time to time. The version that applies to a project is the one in place when you accepted our proposal.
15. Governing law
These terms are governed by the law of England and Wales, and any dispute will be dealt with by the courts of England and Wales.
Questions about these terms? Email hi@ai-consultant.co.uk.